Work routing for small teams
Stop losing tickets in someone's inbox. Routely reads every incoming request and assigns it to the right teammate based on skills and availability — or falls back to your own rules.
Free for up to 10 users. No credit card required.
Refund request — order #4821
Billing
Onboarding call for new client
Success
SSO login fails on staging
Engineering
Assigned in 1.4s · matched on skills & current workload
What it does
Every incoming task is analyzed by AI. It reads team members' skills and workload, then picks the best person — no rules to write.
Forward your support inbox to Routely. Every message becomes a tracked, auto-assigned task.
See who's available, who's overloaded, and what's still unassigned — all in one dashboard.
Share a public form with clients to collect requests without email. Responses route automatically.
Tasks that go quiet get escalated automatically. Admins are notified so nothing falls through the cracks.
Tag team members with skills and route tasks to the most qualified available person.
Pricing
Free for up to 10 users. Upgrade when your team grows.
Up to 25 users
Up to 100 users
Get started in minutes. No credit card required.
Create your free account