Stop losing tickets in someone's inbox. Routely uses AI to read every incoming request and automatically assign it to the right person based on their skills and availability — or fall back to your own rules.
Every incoming task is analyzed by AI. It reads team members' skills and workload, then picks the best person — no rules to write.
Forward your support inbox to Routely. Every message becomes a tracked, auto-assigned task.
See who's available, who's overloaded, and what's still unassigned — all in one dashboard.
Share a public form with clients to collect requests without email. Responses route automatically.
Tasks that go quiet get escalated automatically. Admins are notified so nothing falls through the cracks.
Tag team members with skills and route tasks to the most qualified available person.
Start free. Upgrade when your team grows.
Up to 15 users
Get started in minutes. No credit card required.
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